Delivery Information

Delivery Charges

Delivery is free to all mainland UK addresses on all orders over £25

Royal Mail Tracked48 - 2-3 Days (Delivery to mainland UK addresses)

is £3.50 on orders under £25 or free on orders over £25.

Royal Mail Tracked24 - 1-2 days (Delivery to mainland UK addresses)

is £4.95 or free on orders over £50.

Courier Overnight (Remote areas of Scotland and Northern Ireland can be 2 days)

is £5.50 - Delivery from 8am until 6pm Monday to Friday.

Royal Mail Overnight (Remote areas of Scotland and Northern Ireland can be 2 days)

is £6.95 – Delivery from Monday to Saturday.

Orders must reach us by 4pm for overnight delivery.

How long does it take to arrive?

Standard recorded delivery:-

1-3 working days (Although Royal Mail advice 92% of first class mail is currently arriving the next day)

Overnight By Royal Mail:-

1 working days

Orders placed before 4pm Monday to Friday are dispatched the same day.

Note: Bank Holidays and National Holidays are not working days. Royal Mail and all couriers are closed.

Security and Discretion

All products are shipped discreetly in a nondescript package with absolutely no indication as to the contents. All orders are sent recorded delivery by the Royal Mail or Recorded delivery by DPD.

The name Pleasureberry will not be displayed anywhere on the packaging. No reference to the items contained in the parcel will be found on any of our outer packaging. Your credit or debit card statement will show only the name ‘PB Trading'.

Regardless of the size or cost of your order, your goods will be dispatched in a box and will require a signature.

We will email you your tracking number on the day of dispatch

Please be aware heavy or large orders will be charged extra shipping costs above the standard rate. We will contact you once your order is ready to be dispatch with the extra shipping charge.